We seek to provide you with the best possible service when receiving your orders, that is why we do not ship to all countries around the world, and we even have some products which cannot be shipped to specific regions, that is why in our shipping policy for CBD products, we will show you everything you need to know before receiving your order.
Shipping policy and delivery attempts
- Delivery attempts: 2
- Discreet shipping: Yes
- Tracking number: Yes
- Delivery with signature: Yes
- Insured Package: Yes
- Replacement in case of being stopped: No
- Shipping to packing centers: No
- Ship to P.O Centers: No
- Distributed by: MRW and other Mail services
By using third party companies for our shipments, such as MRW. We depend on your working hours and days, which is why our deliveries are made from Monday to Friday from 8 a.m. to 7 p.m., not counting holidays.
Free shipping on orders over €30, depending on the destination
We only ship to private addresses, so we will not accept post office box boxes, parcel stations, drop off points or public places as a valid address.
The tracking information of your order will be sent to the email address with which you have registered, once the package has been shipped. If you can’t find it, check your spam folder.
There will be no tracking updates until the package has reached the destination country, and sometimes this process can take up to 10 business days.
It is necessary to sign the deliveries. The courier will deliver the package to your delivery address and leave you a note in case you are absent. Please note that in certain cases, the courier may deliver the order to your mailbox to speed up the delivery process.
It is not possible to set a specific date or time for the first delivery attempt. The courier will call you on your phone number to find out if you are at home.
Our courier partner in Spain will send the order to your country, and the final delivery will be handled by the local courier company specific to your country.
Delivery time and costs may vary depending on the country of destination. This information will be displayed on the checkout screen before you complete your purchase. Or check it out on this page.
Frequent tracking updates: You will receive an email with all the tracking information once the order has left our facilities. You will know where your package is at all times.
- Although we strive to ensure that your order arrives in a timely manner, the customer and/or recipient is responsible for providing correct and complete information at the time of purchase. In the event that inaccurate information is provided, cbdcure.eu is not responsible for any delay, delivery error, non-delivery, or expenses incurred.
- CBD Cure is not responsible for any loss suffered by the customer or recipient in terms of non-recoverable shipping and/or import charges associated with the delivery of any product or its replacement for any reason.
- If you receive a defective or damaged item, please contact us by phone, letter or email within seven days of receiving your order. Check here our return policy.
- As stipulated in our Terms and Conditions, when the order leaves our warehouse, the responsibility is transferred to the customer/recipient. If your package is held at customs due to its content, CBD Cure accepts no responsibility.